1. Program Description
Planet Pooch Pet Resort Inc. may send SMS and email messages to users who opt in.
Communications include promotional content, service updates, appointment confirmations, and reminders. Message volume varies.
Legal
Terms of Service
Last updated: February 10, 2026
These guidelines govern usage of Planet Pooch Pet Resort Inc. services, including our website and SMS / email communication programs. Users who engage with services or opt into communications accept these Terms and our Privacy Policy.
2. Consent to Receive Messages
By submitting contact information and consenting, you authorize Planet Pooch to transmit text communications. Consent is not a condition of purchase.
3. Opt Out
You can cancel the SMS service at any time by texting STOP to (516) 263-3077. A confirmation message will follow, after which messages cease.
4. Opt In Again
Users may re-enroll using their original enrollment method.
5. Help and Support
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or contact info@planet-pooch.com or (516) 263-3077.
6. Message Frequency and Rates
Message and data rates may apply for any messages sent to you from us and to us from you. Frequency varies. Contact your wireless provider for details about your plan.
7. Liability & Carrier Disclaimer
We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier.
By providing a number, you confirm ownership or authorization and that you are 18 or older. Carriers bear no liability for delayed or undelivered messages.
8. Privacy
Your use of the messaging program is also governed by our Privacy Policy.
9. Changes to Terms
We may update these Terms from time to time. Updates will be posted with a new Last Updated date.
10. Contact
Planet Pooch Pet Resort Inc.
Address: 1114 Hempstead Turnpike, Franklin Square, NY 11010
Phone: (516) 993-3603
Email: info@planet-pooch.com