Privacy Policy

Contact information: names, email addresses, phone numbers, and mailing addresses collected through forms, appointment bookings, and information requests.

Communications data: if you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity for SMS and email communications.

Usage and device information: we may use cookies, pixels, and analytics tools to collect information about how you use our website, including IP addresses, browser types, pages visited, and interaction data.

Appointment and service data: details associated with scheduled appointments and service interactions.

We use information to provide services and support, send confirmations and reminders, deliver consented communications, improve website and marketing analytics, maintain compliance records, and monitor fraud and security.

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

We use Google Analytics 4 with IP anonymization to measure aggregate website usage (pages visited, referral sources, device type), and Vercel Analytics and Vercel Speed Insights to monitor site performance and Core Web Vitals. These tools do not identify individual visitors, and we do not combine analytics data with personal information you submit through our forms.

We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties for marketing purposes.

Service providers: information may be shared with vendors assisting with SMS and email delivery, customer support, scheduling, and analytics.

Legal and safety: we may disclose information if required by law or to protect the rights, safety, and security of Planet Pooch Pet Resort Inc.

Business transfers: information may transfer during mergers, acquisitions, or asset sales.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is fully secure, so we cannot guarantee absolute security.

Our services are not intended for children under 13, and we do not knowingly collect information from minors.

This privacy policy may be updated periodically. Changes will be posted with a new Last Updated date.

Planet Pooch Pet Resort Inc.

Address: 1114 Hempstead Turnpike, Franklin Square, NY 11010

Phone: (516) 993-3603

Email: info@planet-pooch.com