Accessibility and help
We are working to make our public website easier for people with disabilities to use. Our accessibility review and improvements are ongoing. We have not yet verified full conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
Get help or report a barrier
If you have difficulty reading information, using a form, or booking pet care, contact us using whichever method works for you.
Please include the page address, what you were trying to do, and the problem you encountered. You may also tell us your preferred way to receive help. You do not need to share a diagnosis or medical information.
External forms and media
Some booking forms, maps, and videos use services provided by other companies. If an embedded service presents a barrier, please contact us for help with the information or pet-care service you need.